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Shipping Policy

We ship to virtually any address worldwide. However, certain products may be restricted or unavailable for international delivery due to carrier or regulatory limitations. Please contact us before placing international orders to confirm eligibility.

Shipping Estimates and Adjustments

  • Shipping and delivery dates are estimated based on item availability and the shipping method selected at checkout.

  • Estimates shown during checkout may vary due to carrier constraints, dimensional weight, or destination-specific surcharges. If actual shipping costs differ by more than $15 or 20% of the original estimate, we will contact you prior to shipment.

  • Orders typically process within 1–2 business days. Shipping timelines begin once the order is processed and picked up by the carrier.

  • We reserve the right to partially ship an order unless the customer requests complete shipment in writing.

Weight-Based Shipping

  • Many items are shipped based on weight and dimensional size. All weights are rounded up to the next full pound in accordance with carrier policies.

  • If actual shipping dimensions result in a higher cost, we may absorb the difference at our discretion. If the increase is substantial, we will notify you before proceeding.

Remote and Extended Delivery Zones

  • Orders shipped to remote, rural, or extended delivery zones may incur additional charges beyond the quoted estimate. These fees are determined by the carrier and vary by location.

  • If your address qualifies for such a surcharge, we will notify you prior to shipment with the adjusted rate. You may choose to proceed, modify your shipping method, or cancel the order.

Expedited Shipping

  • Guaranteed delivery timelines apply only to UPS and FedEx Next Day Air or Second Day Air services, and are based on the actual ship date—not the order date.

  • Expedited orders are subject to warehouse processing and carrier pickup schedules. If an order is processed or picked up later than expected, shipping fees will not be refunded or discounted.

Order Cancellation

  • We will make every effort to cancel an order before shipment. However, once in transit, cancellation is not possible.

  • Customers are responsible for round-trip shipping costs and any applicable restocking fees for canceled or returned orders, including partially shipped or backordered items.

Backordered Items

  • Backordered items will ship separately once available unless otherwise requested. Additional shipping charges may apply.

Delivery Confirmation and Claims

  • Customers are responsible for packages delivered and left at the front door unless a signature is requested at checkout.

  • If proof of delivery is provided and the package was delivered to the address entered, any claims must be filed directly with the selected carrier.

  • By placing an order, you acknowledge that delivery confirmation constitutes completion of the order. If we select a different carrier, customer responsibility remains once proof of delivery is issued.

Force Majeure

  • We are not liable for delays caused by events beyond our control, including weather, carrier disruptions, or government restrictions.