Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page but may vary depending on many factors. The shipping quote that you see may be only an estimate but in the event that it is different we will contact you.
Please also note that the shipping rates for many items we sell are weight-based. The shipping is only an estimate and may vary by the actual shipping dimensions for which we will contact you to let you know. We sometimes will absorb an additional cost but if the difference in shipping cost is significantly higher, we will contact you and let you know. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We can only guarantee delivery time for UPS and FedEx next day air or second day air shipping based on the day the item is actually shipped.
In the event that a customer wants to cancel an order we will make every effort to try and stop the shipment of this order. If the order ships once in transit it cannot be stopped, and customer shall be responsible for shipping both ways of the order and any other restocking fees.
Next Day air orders or second day air orders are subject to the day the order is processed and picked up from the warehouse by the carrier. If the order wasn't processed until the next day or picked up the shipping will not be refunded or discounted.
Customer is responsible for any claims for orders that are delivered and left at front door unless customer requests proof of signature while placing the order. If the package was left at the front entrance without proof of signature it is the customer's responsibility to contact the proper authorities and or file a claim with the carrier.
IMPORTATNT: Orders will be delivered to the shipping address entered and if we provide proof of delivery and any claims that this order has not been received shall be made to the shipping service provider that you have chosen. By placing this order, you agree that we are not responsible for orders that show delivered as with proof of delivery. In the event that we provide proof of delivery that the order was delivered to your ship to address you acknowledge that the order is complete and any claims regarding the delivery of this order shall be made by customer to the shipping provider.